Strategy is customer-centricity over creativity for creativity’s sake. It always needs to answer the core question - why should the customer care? Therein lies all brand love. This philosophy enables me to build brands in some of the world's toughest markets and guides how I foster client relationships. Working shoulder-deep with them to solve their gnarliest brand challenges using a broad strategic toolkit and a relentless drive for customer understanding.
My curiosity and desire to meet customers where they are has shaped me into the industry’s ultimate Swiss Army knife, with expertise ranging from commercial to comms to creative to channel. Diverse experience across travel & hospitality (a true love), women’s health (a passion point), FMCG, alcohol, ESG, retail, beauty, wellness, auto, charity, media,, energy and beyond.
I bring a rare combination of strategic rigour, creativity and commercial acumen honed through agency leadership roles in both strategy and client servicing. Having driven growth in some of the world’s most challenging countries, I showcase a remarkable ability to adapt, pivot, and seize commercial opportunities for clients and agencies alike with resilience.
FMCG, Hotels & travel, Global brands, auto, eCommerce, FMCG (food, drinks, toiletries), Leisure and entertainment
Vice Chair Met Police SNT Bermondsey Ward London
Bloom UK Mentor , London
Mark Ritson’s Mini Marketing MBA
BA International Marketing Communications, Simmons College, Boston MA
Global citizen, Traveller, cold water swimmer
“Amazing work. Thanks, Jessie.”
Claire Hennah, Unilever Chief Customer Officer
“Smashed it. Very, very good strategy and presentation Jessie.” Jason Fisher, Co-Founder, FlightStory
"A joy to work with. Really honed our thinking to achieve a laser focus on the nuanced Chinese audience. Brought energy and a healthy dose of pragmatism to the picture. "
Bryony Simpson, Founder & CEO WePioneer
"Huge value created in client brand strategies. Already adding financial value to our flagship product."
Jonathan Travers-Smith, CEO & Founder, Hot Pot China
"Tremendous gravitas.”
Global CEO & Founder, MWWPR
Her strategies were pivotal in driving brand equity on a global scale. Her work will empower our hotels to confidently plan and deliver unique communications that speak to the strengths of their individual properties.
Carly Dubay, Global Brand Manager, Hotel Indigo
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